Help Lightning (Past Sponsor)

Help Lightning is a B2B software as a service (SaaS) company specializing in remote assistance. It provides next generation video collaboration services that enable a company’s experts to work virtually side-by-side with anyone needing help, anywhere in the world. The company’s cloud-based solution applies augmented reality features, including the merging of two video streams and the use of 3D annotation to improve real-time communications and solve difficult problems. Help Lightning is used for the installation, inspection, training, servicing, and repair of complex equipment and products. Help Lightning, Inc. provides remote assistance software to hundreds of companies across a variety of industries with over 60,000 users in over 90 countries. Enterprise companies such as Becton Dickinson, Boston Scientific, Siemens, Ricoh, and Cox Communications depend on Help Lightning to improve their field service organization and call center first-time fix rates, extend their workforce capacity, and improve customer satisfaction. Learn more at helplightning.com.